Please see comments and feedback from some of our customers below:

"One of the best instructors I have had over many years attending many courses. Enthusiastic, well prepared, knowledgeable."

"Excellent style, positive, motivational with excellent knowledge of the subject."

"The value of any course is greatly dependent on the instructor and you did us proud - your energy, enthusiasm, humour and sheer knowledge of the material made it a great learning experience."

"I have to say this was one of, if not the, best courses I've attended."

"Best instructor that I have had in 17 years!"

"Nigel's enthusiasm is endless. He has an amazing knowledge of ITIL and a very gifted ability to train. Very impressed!"

"Not only good at his subject but ensured that the participants benefited from his teaching and knowledge - Overall a wonderful experience."

"Genuinely the best course instructor I've ever come across."

"Exceptional communication skills and ability to reduce complex subjects to simple statements."

"Probably one of the best courses I've attended. The instructors' enthusiasm showed from start to finish. Great!"

"Excellent manner, hugely enthusiastic; receptive; persuasive. Very, very knowledgeable on the subject."

"I think I speak individually and jointly when I say how effective and high quality your training style/approach was. We all agreed that your method of involving and enthusiasm made the course. I was very impressed with the level of information provided and excellent delivery. I have already fed back to recommend this course to my peer colleagues and others."

"Excellent, the best course I have ever attended."

"A delegate of mine has told me that the 3 days were the best 3 days training she has ever attended"

"The ability to help me move forward towards what is really important, and put challenges into perspective has been superb. The coaching programme has helped me establish a clear way forward that is inspiring at a time when I could not see the wood for the trees."

"Brilliant instructor and I thoroughly enjoyed the course."

"One of the best trainers I've had the pleasure to meet."

"Made the theory real by applying real life scenarios which we could all identify with."

"Excellent, very thorough, clear, patient and helpful. Particularly effective at reflecting back and checking understanding."

"Provided a wealth of operational and business knowledge and spent time to listen to our team with the utmost respect and attention and provided possibly one of the most career enhancing sessions for my managers."

"Must be the best instructor on any course I've been on."

"Excellent - Amongst the best I have experienced in years."

"Great combination of technical knowledge and training skills."

"Had a deep knowledge of the subject and delivered this in a highly approachable manner. Excellent pace and delivery."

"Quickly understood the context of my problem to help me identify what I wanted to achieve and the steps I needed to take towards achievement.

"What made it for me was the way you kept the energy going, and kept on with the reinforcement of material whenever you could. It could easily have been avery dry and dull course but you made it interesting, helpful and - to be honest - a bit of fun as well."

"Made it fun to learn - very enjoyable."

"Intuitive in terms of knowing when myself of other member of the group had not understood some of the section of the course."

"Very good presenter. Solid ability to engage an audience and remain motivated throughout the course."

"Excellent style, positive, motivational with excellent knowledge of the subject."

"Found Nigel extremely interesting, entertaining and clear - no waffle - always helpful and concise."

"A fantastic communicator - Full of vibe and energy."

"Instructor's enthusiasm rubbed off on the group - excellent."

"Very engaging and animated making the whole course a pleasure to be in - brilliant."

"Combined genuine real-world experience with first-class, professional training techniques."

"Superb - brought a very dry subject to life."

"Very engaging and kept momentum going throughout. Excellent instructor."

"The most positive instructor I've ever met. I don't know if he adds something to his coffee, but if he does I want some!"

"I felt the setting was fantastic for the experience, I feel I have learned to work better with the team."

"Nigel is an engaging, lively and clear communicator with a deep knowledge of ITIL."

"Very friendly and enthusiastic, able to relate subject matter easily to student's experience."

"Excellent; very articulate, helpful and approachable."

"Very useful - I have gained a new perspective to IT."

"Excellent - Presented a potentially dry subject in an enthusiastic and engaging way."

"Best course I've been on - well-presented, great knowledge, good bloke!"

"One of the best, most helpful and enjoyable learning experiences."

"Enjoyable and fun... makes you want to learn more."

"Outstanding! - Very talented guy."

If you are interested in any of our services it would be great to hear from you. Please call Nigel on 07730 985615 or email info@solidair.co.uk

itSMF Member EMCC AC (Association for Coaching) Insitute of IT Service Management